Refund policy

All handmade goods are final sale.

Due to the handmade and made-to-order nature of our products, we do not offer refunds, returns, or exchanges once an order has been placed.

Please carefully review all product details, including sizing and measurements, before completing your purchase. If you have any questions about a product before ordering, please contact us at info@distinctivepremiumknits.com.

If your order arrives damaged or you believe you received the wrong item, please contact us within 48 hours of delivery with your order number and photos of the item. We will review the issue and determine the appropriate resolution.

By placing an order, you acknowledge and agree to this Refund & Return Policy.